FAQs Archive - savrcup

Q: Can I use your design and add my logo to it?

For sure, you can find all our designs within the customization form .

Q: Can we ship back our unused or returned cups for free?

Yes, the rent option offers just this! You also won’t be charged until AFTER your event is over for the rent option. We only make our money after you make yours!

Q: Do I HAVE TO give the option for event attendees to return the cup if they want?

You don’t have to, but we do suggest this. This happens <10% of the time and keeps event-goers happy knowing they are given a choice. Returned cups can be easily cleaned and used in your next event! Or in case of renting, just send back to us all returned/unused cups and only pay for the ones that were kept.

Q: Why do you suggest we purchase or rent more than 10% of what we need?

Just in case attendees lose or break cups. For rent, you can send back anything that is not used, broken, or any cups returned by event attendees.

Q: How do we communicate to our guests this is a no disposable event?

Awareness is KEY when working with SAVRcup: be sure to make it clear to attendees yours is a clean event, with NO DISPOSABLE CUPS AVAILABLE. This way attendees understand they have to keep their SAVRcup in order to get any kind of drink.

Q: How should we charge event attendees?

We highly suggest to just include it in the ticket price and hand out as people come into the event. Second best option would be charging with their first drink purchase. You could also have a stand fully designated for SAVRcup or event staff at the entrance of the event, charging and handing out.

Q: Can I sanitize the cups at my own event?

YES, and if you don’t have a nearby water source, we can send you a portable faucet so all you have to do is fill it up with sanitizing water and quickly rinse the used cup. This only takes 5 seconds (literally). We would send the faucet free of cost but it would need to be sent back to us with shipping on you or you could purchase from Amazon at a cheap price of $34.99. IMPORTANT: If you do use the same cup, just follow FDA standards and be sure nothing touches the lip or the inside of the cup (such as keg spout or liquor bottle).

Q: What if an event attendee wants to switch drinks? Say they have a beer and want a vodka drink?

You can just rinse it out and use the same one or give them a new SAVRcup and sanitize it later. You can also send dirty cups back to us when the event is done (only) IF it is one of our designs (rent option).

Q: What do you guys do with the returned cups?

Depending on the condition of the cup we will either sanitize it to FDA standards or melt it down to make new cups! SAVRcup takes pride on being a 100% sustainable company.