savrcup policies

1. Subscription to the terms of use
By accessing or using this website, including by browsing, activating an account with SAVRcup or making a purchase and a consign, you signify that you have read, understand and agree to be bound by these terms and conditions.

2. Use of

Welcome to The use of and the creation of an account are authorized for the sole purpose of preparing, evaluating and placing orders for personalized cups, consigning cups, accessories and/or sanitizing services.

SAVRcup LLC, referred to herein as “”, reserve the right to change, modify or amend these terms and conditions without notice. For this reason, we encourage you to review these Terms and Conditions whenever you use this site. Any other use of all or part of is prohibited.

3. Customization

Artwork and liability
Under these Terms and Conditions, you agree that you will NOT upload any artwork files consisting of the following material: offensive, indecent or improper material, any material that could give rise to any civil or criminal liability under applicable law; and any material like text, image, design, mark, logo whose intellectual property rights belong to a third party without having previously obtained its agreement and that could infringe rights of privacy, publicity, copyrights or other intellectual property rights. We will refuse an order, which in our opinion may be illegal in nature or an infringement on the rights of any third party. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions. We reserve the right to refuse an order without disclosing a reason.

Art resolution requirements
All artwork, designs and images must be provided in Adobe illustrator format (ai.) and CMYK color mode. SAVRcup LLC is NOT RESPONSIBLE for vectorizing images when file sent is not in Adobe Illustrator format (ai.). SAVRcup LLC is also not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.

SAVRcup vertical sentences

In all and every SAVRcup, there will be 3 vertical sentences (1.1cm wide by 12.4 cm height) followed by the letters SAVR (always located at the end of the art), as the following:


SAVRcup sees this as imperative for the understanding of the reusability of SAVRcups and under NO conditions these 3 sentences are to be taken out of the final art, unless both parties agree a different way or location to add these sentences.

4. Proof and art approval
For every order, a proof of your visual for final approval will be sent to you by e-mail.

An online proof will be available for your review after you have uploaded your files and we review it, this will take anywhere from 2-3 business days. We strongly urge customers to check the electronic proof of their artwork before submitting your approval. NO JOB will be sent to press without your approval.

An online proof is NOT an accurate color reproduction of your final printed piece but is the final opportunity for you to check the layout, bleeds, crops and final text. Electronic proofs do not show transparency and overprint issues. They also do not show the color change from RGB or Pantone to CMYK. Therefore, will not be liable for color variation between the proof and the printed product. We will try our best to match the colors of the proof and the printed product but please understand that color variation differences are inherent inconsistencies of the printing process and we will not be held responsible for it. The proof should be checked by you against the original file for possible errors in layout, copy, spacing, punctuation or image placement. You, the Customer are fully responsible for all that is contained in the final approved proof, so please make sure you review it thoroughly.

Before taking responsibility for approving please check all the information of your proof. By endorsing your proof you declare that it is “Approved for production” and assume any responsibility for any errors or omissions on your visual, as well as its layout. Please note, there is no warranty that the colors you see on the computer screen correspond exactly to the ink used when printing.

Color Proofing: Because of differences in equipment, processing, proofing, inks, pigments, and other conditions between color proofing and production operations, Customer will accept a reasonable variation in color between proofs and the completed job. It is the customer’s responsibility to determine if the job is color critical. If so, customer is to highlight that this is a COLOR CRITICAL JOB. If not expressed in writing, SAVRcup LLC will assume it’s not color critical.

Order responsibility

The customer is fully responsible for final proof and layout approval prior to the printing process. Any jobs that have been approved and/or or sent to press cannot be altered or changed due to the nature of the printing process, and no refund will be given.

SAVRcup LLC and shall NOT be LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damaged Fonts, Punctuation, Wrong Cuts, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Overprint, Cracks on Folds, Finished Product Size, Poor Orientation or Alignment.

Customer Content: All information, data, text, photographs, graphics, messages or other materials are the sole responsibility of the person from which the content originated. By uploading your text and artwork you, the customer, agree to be held entirely responsible for all the content that you send, upload, transmit, or post to Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content.

You agree not to use our Website to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of SAVRcup LLC or any third party.

SAVRcup LLC does not control the content provided by customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will SAVRcup LLC be liable to you in any way for any content you may be exposed to that you may find offensive, indecent or objectionable.

You acknowledge that SAVRcup LLC does not pre-screen content, but that we have the right (but not the obligation) in our sole discretion to remove any content that violates the terms of service or may otherwise be objectionable.

You further acknowledge and agree that SAVRcup LLC may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of SAVRcup LLC, its users and the public.

5. Order processing time

SAVRcup makes a commitment to take care of your order within 1-3 working days. Within that time we are to send your proof for approval and ONLY after approval/payment on your end please expect your package to be shipped out in the next 5-7 business days following the day of your approval.

Except case of absolute necessity, SAVRcup makes a commitment to proceed to the delivery for a maximum deadline of 3 weeks, once art approval by the customer and the received complete payment. In case of impossibility to deliver for the planned deadline, SAVRcup makes a commitment to inform immediately about this delay.

6. Changes, Alterations and Cancellation
Customer may not change, alter, or cancel this order, in whole or in part, after approval,unless agreed to in writing by SAVRcup LLC. All changes and/or alterations shall be priced at SAVRcup’s then current prices. Customer shall also pay costs incurred prior to the change and/or alteration, costs resulting from the change and/or alteration, and any additional processing charges. The minimum charge for cancellation is 20% of the price plus costs incurred prior to cancellation. Orders for special make up items may be canceled, changed or altered by Customer only upon payment of all costs incurred by SAVRcup to the point it received written notice of the cancellation, change, or alteration and acts thereon. Limitation of Liability: SAVRcup’s liability for breach of this warranty is limited, at its option, (i) to repairing or replacing the defective articles at no cost to Customer or (ii) crediting Customer for its variable unit cost paid to SAVRcup LLC for defective articles. Variable unit cost means the price per book charged to the Customer for press operations. In no event will SAVRcup LLC be liable for any indirect, special, consequential, punitive or exemplary damages for any matter arising under this contract, or for negligence.

In the case of a defect or an error detected upon receipt of the shipment, please contact us at This email should contain information as the nature of the error or the number of defective parts and the nature of the defect. Also, it is desirable to add any photos you deem relevant. For the sake of good order processing, SAVRcup asks you to communicate on the defect or the error within 48 hours maximum from the receipt of the shipment. SAVRcup undertakes to carry out the exchange as soon as possible, if necessary.

7. Shipping
No refund on shipping charges will be allowed on any job once it has shipped.

SAVRcup LLC ships jobs via USPS. Our responsibility is limited to preparing your order and delivering it to USPS for delivery.

Once a package is shipped, SAVRcup LLC is not responsible and will not be liable for late or damaged packages during the shipping process.

Please keep in mind that shipping transit time is based on the number of business days in transit and does not include weekends, holidays, or the day the package is picked up by USPS. Arrival dates are only estimates because they can be subject to unforeseen delays in transit.

SAVRcup LLC is not responsible for any delays in shipping and we will not upgrade the shipping method to accommodate a missed estimated ship date. Customers may feel free to upgrade the shipping method before we ship at their own expense.

If a package is not delivered due to an error made by the customer in submitting the proper shipping address, SAVRcup LLC will reship the package with corrected address and charge an additional non-refundable shipping/handling fee for the shipment.

Delays: SAVRcup shall not be responsible for failure or delay in performance if due to Act of God, war, governmental acts or regulations, fire, flood, embargo, quarantine, labor difficulties, accident, unusually severe weather, energy failure, equipment breakdown, delays of supplier or carriers, or other causes beyond SAVRcup’s control. SAVRcup may in such event, and in its own discretion, reduce or cancel Customer’s order upon written notice to Customer and/or perform such portion of the work as it is capable of performing. If the work is placed elsewhere, SAVRcup shall be entitled to resume the work as promptly as practicable.

Rush orders
For rush orders, orders and files must be submitted by 9:00 A.M PST (12 noon EST) for that day to count as the first day in the Turnaround Time. If you submit after 9:00 A.M. PST, the first day of the Turnaround Time will be the next business day. Please let SAVRcup LLC team know you need your order rushed so we can better guide and help you with the process.

Pick-up orders
Pick-up orders are welcome. If the order has not been picked up from SAVRcup LLC ‘s facility within 90 days of the agreed date, it will be shipped directly to the customer.

8. Sales tax policy

SAVRcup LLC charges California State Sales tax based on all orders unless you are tax exempt. If you are tax exempt, you need to send or fax to us your tax exemption certificate at the time of order.

9. General terms and conditions

Copyright Notice
You, the User, acknowledge that all content included on the website, including without limitation, the information, data, software, photographs, graphs, typefaces, graphics, images, illustrations, maps, designs, icons, written and other material and compilations are intellectual property and copyrighted works of SAVRcup LLC or the copyrighted property of parties from whom SAVRcup LLC has licensed such property, without the written consent of SAVRcup LLC and/or its various third-party providers. It is strictly prohibited to use, copy, reproduce, republish, upload, post, or transmit any content to or from the Website, in all forms, media and technologies. It is also prohibited to use any robot, spider, or other automatic device, or manual process to monitor or copy our Web pages or the content contained therein without prior written permission of the owner.

You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify any trademarks, service marks, or logos (including words, names, and designs) that are not owned by you or licensed to you onto materials and merchandise to be printed with SAVRcup LLC printing services. You shall not use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works where the copyright owner’s exclusive rights prohibit the reproduction of any original work. SAVRcup LLC policy strictly prohibits the use of explicit language or pornography on printed materials and merchandise.

Governing Law
SAVRcup LLC is operated within and under the Laws of the State of California. As such, the laws of the State of California will govern the Terms of Use of this Website and any business conducted thereby. If you choose to access our site, you also agree to do so subject to the Laws of the State of California. We make no representation that our website or other services are appropriate, legal or available for use in other locations. You consent to the exclusive jurisdiction and venue of the courts located in San Diego County, California for all disputes arising out of or relating to the Terms and Conditions and use of this Site.

The user assumes all knowledge and understanding of applicable law and is responsible for compliance with any such laws. Users may not use’s services to transmit any material that violates applicable state, federal, or international laws, regulations or other government requirements in any way.


You agree to defend, indemnify and hold harmless SAVRcup LLC and their employees and affiliates against any and all claims, damages, legal fees, costs and expenses arising from or related to your use of the Site or related to customer-submitted content. You also certify that you own rights to or have a license for the content or image(s) being used in your order.

Transfer of Title
Once SAVRcup LLC ships the order, the customer agrees that ownership and responsibility of the printed products transfer to the customer. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

For any product that is to be provided to the customer in an electronic format, the customer agrees that delivery of such product shall be deemed to have occurred at the time we transmit the product via email or other electronic communication addressed to the customer.

Disclaimer of Warranties
SAVRcup LLC and make no representations or warranties of any kind, express or implied, regarding the use or the results of the use of this Website in terms of correctness, accuracy, reliability, etc. to the fullest extent permitted by applicable law. also will not be liable for any interruptions in the availability or use of this Website.

Limitation of Liability
In no event shall SAVRcup LLC and its vendors, employees, or affiliates be liable for any injury, death, loss, claim, accident, delay, or any other direct, indirect, consequential, or incidental damages resulting from loss of use, data or profits, arising out of or related to this Website, or the information contained within it, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if we have been advised of the possibility of such damages. In no event shall SAVRcup LLC be liable for any damages or consequences arising from or related to your inappropriate or unauthorized use of the Site or its content.

Attorney’s Fees
If a suit, action, arbitration or other proceeding of any nature whatsoever is instituted in connection with any controversy arising out of this Agreement or to interpret or enforce any rights under this Agreement, the prevailing party shall have the right to collect from the other party its reasonable costs and necessary disbursements and attorneys’ fees incurred in enforcing this Agreement.

Terms of Agreement
The user understands and agrees to follow these Terms and Conditions, together with the Privacy Policy. This agreement is between the user, and SAVRcup LLC and it supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified unless in writing and available on this Site. If any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired and shall remain valid and enforceable to the maximum extent possible.

10. Privacy and cookies

A cookie is a small text file that is stored on a user’s computer for record keeping purposes. We use cookies on the Website. We may link the information we store in cookies to personally identifiable information that you submit while on the Website. We use both session ID cookies and persistent cookies. A session ID cookie expires when a browser is closed. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on the Website. You can remove the persistent cookies by following the directions provided in your internet browser’s “help” file. If you reject cookies, you may still use the Website but your ability to use some areas of the Website may be limited.

SAVRcup undertakes not to disclose, to communicate the personal information communicated by the customer when it is purchased on the website. Your personal information will only be used and disclosed for the purposes for which it was collected and in accordance with this Privacy Policy. Any exceptions to this rule will only be made with your consent or as permitted or required by law. In addition, SAVRcup will keep your data as long as necessary for the purposes of the collection. Written or verbal information as well as documents submitted or sent by SAVRcup remain its property and can not be communicated to third parties for any reason whatsoever.

The designs, trademarks, slogans, images, trademarks or trade names used on the SAVRcup site are the property of their respective owners. You may not use, reproduce, copy or adapt these logos, trademarks, slogans, images, trademarks or trade names in any way unless expressly agreed in advance by such owners.

11. Transfer of ownership

The merchandise remains the property of SAVRcup until full payment and shipping of the merchandise. Ownership and risk of loss are therefore transferred upon delivery of the goods to the carrier.

12. Right to refuse service

SAVRcup LLC reserves the right to cancel or otherwise refuse print jobs it deems are obscene or offensive, including but not limited to pornographic materials. SAVRcup reserves the right to charge the customer for services rendered up to the point that the job was cancelled.

13. Payment methods

All prices on our site are listed in American dollars (US$), and charged in American dollars. Invoice with applicable tax to be sent by SAVRcup LLC to customer by email, all cards accepted. Check of all kinds and cash accepted upon written agreement signed by both SAVRcup LLC and customer. Shipping is included on ALL orders.

Purchasing option
Under this option the client agrees on a 100% payment after art approval.

Client is to decide how to operate but if client adopts the consignment option with its purchased cups, SAVRcup encourages client to sell SAVRcup + holder for the amount of US$3.5 to its attendees. This price was studied by SAVRcup and maximizes to the fullest the amount of kept cups.

Consignment option
SAVRcup is the first company of its type in the U.S.A. and we encourage the replacement of ALL single use cups for our SAVRcups either under purchase, consignment or outsource.

We encourage client to sell SAVRcup + holder for the amount of US$3.5 (markup of 55% for client) to its attendees. This price was studied by SAVRcup and maximizes to the fullest the amount of kept cups, being beneficial for both parties.

500 SAVRcups or less
No down payment is needed for consignment until 500 consigned cups, but only a valid credit card and/or void check. After return of all unused or unkept SAVRcups, client is to inform SAVRcup how many cups are being returned PRIOR to return shipping so SAVRcup can provide return shipping label. After received returned shipping and final count by SAVRcup, client is to make a payment of $2.25 for every SAVRcup not returned. Every unreturned SAVRcup holder is to be charged US$0.5.

501 SAVRcups or more.
A down payment of 50% is required when consignment of 501 cups or more. After return of all unused or unkept SAVRcups, client is to inform SAVRcup how many cups are being returned PRIOR to return shipping so SAVRcup can provide return shipping label. After received return shipping and final count by SAVRcup, client is to make a payment of $2.25 for every SAVRcup not returned. Every unreturned SAVRcup holder is to be charged US$0.5.

Outsourcing option
Under this option all payments by client are waived. With Outsourcing option, client agrees on providing a designated, well-visible space (6ft x 6ft) so SAVRcup can operate. Client agrees on SAVRcup displaying flags and banners about the operation.

A charge of US$3.5 for attendees is agreed by client and all resources are to be kept by SAVRcup in order to make this option viable. SAVRcup agrees on reinforcing the sustainability of all events that choose this option and comm
its to help promote the client’s event on our social media as well.

14. Made in California Statement
SAVRcups are made in California. Lids, straw kits and cup holders are made in China.